Refund policy
Return & Refund Policy
Because every item in our store is made to order just for you, we are unable to accept returns or exchanges for sizing issues, change of mind, or buyer's remorse. Please double-check our size guides before ordering!
We've got you covered if:
- Your item arrives damaged or defective
- You received the wrong item or wrong size due to our error
In any of these cases, contact us within 30 days of delivery at [your email address] with your order number and a clear photo of the issue. We'll send a replacement or issue a full refund — no need to return the item.
We are not responsible for:
- Incorrect shipping addresses entered at checkout
- Delays caused by the carrier or customs
- Sizing issues based on personal preference
International Orders: Please be aware that international shipments may be subject to customs duties and taxes, which are the responsibility of the buyer.
Contact Us: If you have any questions, reach out at auntie@thelibfemitards.com and we'll do our best to help!